1.Introduction
2.Solution Manager Functionality
a. Support Desk
b. Implementation and
Distribution
c. Change Request Management
d. Solution Monitoring
e. Landscape Reporting
f. Customizing Synchronization
g. E-learning
h. Upgrade
3.Technical Requirements
a. Satellite System
b. Solution Manager
4.Support Desk and Solution Monitoring (In Depth)
5.DEMO
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